Crisis has a way of shaking the ground beneath us. Fear, uncertainty, and doubt spread quickly. When that happens, people look to leaders for stability.
The truth is, a crisis doesn’t just test plans. It tests presence.
Frankly, I get tired of people bashing management because it is almost impossible to function without good management. “Management” is the only group in an organization that people openly bash. I have read countless organizational consultants and strategists praising leadership skills over management skills as superior and more important.