The pandemic has impacted so many areas of our lives - health, economic, mental health, and more. Like many leaders, I realized that I needed to rethink my operating principles. During virtual keynotes I have shared my 10 COVID Principles to Lead and Live By as a model and I have encouraged leaders to develop their own.
In a world asking us to move faster and do everything instantly—dominated by fast food, instant credit, and constant communication—many of us have lost touch with what it means to be patient. But as Harvard professor Dr. Edward Banfield concluded after 50 years of research, patience is the key to success.
Strong communication is the foundation upon which all lasting relationships are built. In the workplace, strong communication leads to more engaged employees, decreased turnover rate, and improved overall performance. But if all these benefits sound great, then why is modern communication so difficult?
Recently, one of my daughters received an award that caused me to pause. Among the awards she received was the best listener award at her Dance Team banquet. Instead of the certificate below, I thought she should have been given a gold embossed ear trophy! This is an award that I would have never won as a teenager but it is one that I have strived for as an adult, both in my personal and business life.
